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About
Us
Jennifer
Anastasiades is the President and Co-owner of Home Helpers
on the South Shore. In this role, she oversees all of Home Helpers
marketing and community relations. Prior to starting Home Helpers,
Jennifer held various positions in health care management in
both hospital and managed care organizations over the last fifteen
years. She was previously employed at Memorial Sloan Kettering
Cancer Center and New England Medical Center. She then moved
onto the managed care setting, where she was the Project Manager
responsible for a national case management computer application
rollout. She was also the Manager of Client Services in which
she implemented customer support processes, resolved problems
and developed escalation procedures to ensure a focus on client
satisfaction. She has strong analytical and communication skills
and enjoys working with people of all ages.
Jennifer
has a Master of Business Administration degree from Boston University
which she received with a concentration in Health Care Management
with the distinction of high honors and a bachelor’s degree, cum
laude, from Providence College.
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Pat
Dowd is
the Director of Operations and co-owner of Home Helpers on
the South Shore. In this role, she manages all client relations,
staffing and the financial management of the company. Prior
to starting Home Helpers, Pat had several years’ financial
management experience in both small and large organizations
as an Accounting Manager and Controller. As Finance Director
for Barnstable County, Pat was responsible for all financial
management and budgeting for county departments, including
the Barnstable County Hospital and the Children's Clinic. She
also served as interim Treasurer for the Town of Chatham. Pat,
who is community oriented, has served as a member of the Duxbury
Finance Committee for three terms and as an elected member
of the Board of Selectmen for six years as well as a member
of various other town committees. From personal experience
with her father, Pat understands first hand the hardships of
dealing with an aging parent in need of assistance and help
from others. It was this personal experience that motivated
Pat to dedicate her time and energy to Home Helpers.
Pat
is a Fordham University graduate with a B.S. Degree in Business
Administration.
Caregivers are
selected for their genuine desire to help people. We focus on
essential qualities such as patience, understanding, and dependability.
Job responsibilities and individual client requests change daily
therefore our Caregivers must possess excellent communication
skills. Each Caregiver is carefully selected and must satisfy
our rigorous employment criteria which includes; a comprehensive
interview process, previous employment verification, reference
checks, criminal background check (CORI), and a motor vehicle
check. We take pride in selecting Caregivers who are trustworthy
and courteous. A home consultation is scheduled and performed
for each client prior to beginning services. This consultation
is free of charge and is designed to identify the specific needs
of the client. Upon completion of the in-home consultation,
a Caregiver is selected to meet the specific needs of that client.
Our ongoing client satisfaction program helps to ensure that
each Caregiver meets and exceeds the client’s expectations.
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